Help center

POC guide

What employer points of contact can and cannot do.

You represent your organization for a training allotment. Sign in at app.korlea.com/login. After credentials succeed, open the Business POC portal at admin.korlea.com/poc.

What you can do

  • See allotments your provider created for your organization
  • Assign seats (when fill mode allows POC fill): paste Name, email lines
  • Open an allotment to review seats and visibility-safe progress
  • Export CSVs the provider enabled for your role

What you cannot see or change

  • Other employers’ learners
  • Individual question answers or private practice detail beyond the visibility level
  • Provider content, blueprint, branding, or billing
  • SuperAdmin settings

Visibility levels explained: Visibility and disclosure.

First steps

  1. Confirm you have at least one allotment listed.
  2. Open it and assign people up to the seat cap.
  3. Ask your training provider if seats or visibility need to change.

Support

Start with your training provider. For platform issues, email hello@korlea.com. We aim to reply within one business day.